Flat Rate Shipping

We deliver to anywhere in the UK for the low flat-rate of £3.99.

All orders are shipped from Dorset, England within 24 hours of purchase. We use Royal Mail's signature on delivery, giving you piece of mind that you'll receive what you ordered in the condition you deserve.

Should you have any queries regarding the shipping of your order please contact us.

Free Shipping on Orders Over £30

Simply spend over £30 and we'll cover the cost of shipping for you. That's just two Medal Displays!

110% Money-back Guarantee

If you're not happy with your order for any reason, simply return it within 30 days for 110% of your money back. That means we'll refund you the price you paid plus an extra 10% for your troubles!

10 Year Warranty

Our Medal Displays are the only ones on the market which come with a 10 year warranty. This means if it breaks from regular use within the next 10 years we'll give you a full refund or replacement.

To be eligible for a return, your item must be considered to have been used for the intended purpose.

 

Policy Details

Our returns policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and still in original packaging.

To complete your return, we require a receipt or proof of purchase.  

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5 days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at
sales@medaldisplays.com.au.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at sales@medaldisplays.com.au and send your item to: Medal Displays, 70 Condor Close, Woolsbridge Industrial Estate, Three Legged Cross, Wimborne, Dorset, BH21 6SU

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an order over £50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.